STEM Call Recording Features
Whether calls need to be recorded for staff training, dispute resolution, compliance or security reasons, STEM’s Call Recording provides complete flexibility, scalability without sacrificing affordability. Explore the full featuret and how STEM integrates seamlessly with any telephone system whether you are using Microsoft Teams, Asterisk and Cisco.
Compliant, Secure and Redundant
STEM leverages Azure security infrastuructre. Redundancy and a 256-Bit AES encryption method for GDPR, MIFID ll, HIPAA and other compliance standards.
STEM offers award winning Call Recording as a Service (CRaaS) platform that utilises Cloud technology to provide customer/agent audio and screen interaction analysis, eliminating the cost and burden of traditional on-site hardware systems.